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The Role of Heckling in Professional Sport

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The Role of Heckling in Professional Sport
(Photo by Marianne Helm/Getty Images)

by Shannon Penfound, Staff Writer and Event Coordinator, All Habs Hockey Magazine

(Photo by Marianne Helm/Getty Images)
(Photo by Marianne Helm/Getty Images)

WINNIPEG, MB. — On Thursday evening, the Winnipeg Jets hosted the Montreal Canadiens for the first and only time this regular season. You can read a recap here. I was fortunate enough to attend the game, and despite the 5-2 loss, did my best to take in every moment. But when the rambunctious crowd started heckling Canadiens’ netminder, Dustin Tokarski, I began to wonder: how does heckling a goalie affect his performance, if at all?

Most fans at home heard the taunting ‘We want Carey’ and ‘Ole’ chants from the Winnipeg crowd, but you may not have caught the ‘Budaj is better’ chants that were also spewing from the upper bowls. Winnipeg Jets fans have reason to be excited, having a team that, for the first time since returning in 2011, is close to a playoff run. The city is buzzing and I will be the first to say that I wholeheartedly hope the Jets make the playoffs. Recently, Winnipeg fans have also been known for being quite creative in the ‘heckling’ department, having yelled out ‘Who’s your captain?’ during a 5-2 Jets win over the captain-less San Jose Sharks on March 17th. So I decided to do a bit of research and found that, unsurprisingly, there is legitimate power behind heckling the opposition’s goaltender, perhaps especially so for a younger, more inexperienced netminder like Tokarski.

The main way in which heckling affects a player is through his confidence level. Many sport psychologists actually define self-confidence as an internal ‘belief’ that you are able to perform desired behaviours with success1. Essentially, for a goaltender, the obvious way to achieve success is to do his best to prevent the other team from scoring. Interestingly, in athletes, confidence has been thought to be either state-like (confidence exists today, but could be low tomorrow) or trait-like (confidence is a part of your personality and is quite stable)1. If a goaltender deals with more state-like confidence, it can wax and wane over the course of a season, depending on how close he is to performing his desired behaviours successfully. Tokarski has had a rough season and is 6-6-3 with a .910 save percentage (Sv%) and 2.81 goals against average (GAA.)

Even though his interspersed starts may be a part of the issue, let’s take a look at what low confidence is linked to:

  • Negative emotions
  • Lower effort level
  • Game strategies become confused
  • Performance level decreases
  • Concentration decreases
(Photo by Jonathan Kozub/NHLI via Getty Images)
(Photo by Jonathan Kozub/NHLI via Getty Images)

Aside from the fact that Tokarski’s Sv % on Thursday night was .773, the reality is that the goals allowed weren’t all on him. Much like other games when Tokarski is in net, we see how much this team over-relies on stellar goaltending and what the Canadiens truly are without the magic of Carey Price. Though the Habs managed 41 shots on goal (sixth time achieving 40+ SOG this season), Ondrej Pavelec seemed to see everything that came his way. And defensively, I think it’s safe to say that Alexei Emelin and Jeff Petry had a tough night.

What we also need to keep in mind is that Tokarski is playing his first solid season in the NHL, in a hockey market that is notoriously hard on goaltenders. Tokarski is also in a back-up position to the best goaltender in the league (arguably, the world). Talk about pressure. For the first two periods of Thursday’s game, Tokarski would head to the bench during commercial breaks to chat with his teammates. After allowing four goals on 13 shots, it was clear to see that Tokarski knew that this game wasn’t going in his favour. During the third period, he no longer went to the bench during commercial breaks and teammates would skate by and tap his pads to give him some encouragement. Tokarski’s family was rumoured to be in the crowd bearing witness to all of this, and I don’t care who you are, that has to be a tough one to get through.

(Photo by Jonathan Kozub/NHLI via Getty Images)
(Photo by Jonathan Kozub/NHLI via Getty Images)

So what is the next step? As we bear down for the last few games of the regular season, resting Price when possible seems smart. But is Tokarski going to be able to help carry this team when needed? I, for one, am very interested to watch Tokarski’s next game to see how he is able to bounce back from not only a poor performance on the ice, but potentially a bit of a blow to his confidence courtesy of some Canadian fans in the Western Conference.


1. Weinberg, R.S., & Gould, D. (2011). Foundations of Sport and Exercise Psychology. (5th). Champaign,IL: Human Kinetics.

2 COMMENTS

  1. I for one was a big Budaj supporter & was shocked to see the Habs bring in Tokarski in the play-offs I feel that Budaj got the shaft on this one .
    I guess Budaj contract had something to do with it as Tokarski was @ the bottom of the barrel as per price .
    A back-up goalie is probably the most demanding position on the team as you must try to be focused & ready @ the spare of the moment .
    Tokarski is a decent goalie & has excelled in all leagues he has played up to now but the NHL has shown to be a little more demanding .
    To be honest I do not think that Tokarski was emotionally ready in Winnipeg last Thursday night as you stated previously .
    As far as the fans the heckling it is a part of sports & It should motivate a player to perform better it always did when I played goal it made me that much more zoned-in .
    As for Tokarski able to help the team down the stretch I think he will perform just fine as the team needs to put out a better effort in front of him as well .
    I’m looking fore-ward to the play-offs & cannot wait till the Habs carry the Cup around on home Ice .
    Go Habs Go !!!

    • Hi Mark!
      I think a lot of fans were surprised last spring when the club went with Tokarski over Budaj. Tik definitely gave the team a fighting chance after losing Price, & I think his confidence during the PO is what gave him an advantage over Budaj during training camp decisions.
      While I understand that some people feel heckling gives players more motivation, depending on their confidence level pre-heckling, it can obviously do more harm than good. In this specific case, Tik was already having a tough game & I think the fact that his family was watching also affected his self-confidence (whether he openly admits it or not). Heckling will always exist in sport & I think it is something that goaltenders, in particular, need to be taught how to deal with. They are often the focus, at least in hockey.
      As for this year’s PO run, I do think that Tik deals well under pressure and I am more than confident in his ability to stand up when needed. I simply hope that the rest of the team doesn’t continue to hang him out to dry.
      Cheers!
      -Shannon

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